Rent Ease GroupProperty management · Ottawa Sign in

Property management · Ottawa, Ontario

Your Ottawa rental, managed by people you know.

We find your tenants, collect your rent, get repairs done, and send you a clear statement every month. When you call, you reach one of the partners who does the work.

Call 613-668-9718 · Mon to Sat, 9 am to 5 pm

Already with us

Sign in to your portal

Pick the door that fits you. Both portals run on Buildium, the property management software we use.

Tenants

Resident Center

  • Send a repair request, with photos
  • See your lease and documents
  • Check your rent payments and balance

Online sign-in opens soon. Until then, email management@renteasegroup.ca or call 613-668-9718.

Emergency? Call 613-668-9718. For fire or danger to life, call 911 first.

Owners

Owner portal

  • See your monthly statements
  • Follow rent collected and expenses
  • Find the documents we share with you

Online sign-in opens soon. Until then, email management@renteasegroup.ca or call 613-668-9718.

Questions about a statement? Email us and a partner will answer.

When your portal is ready, we'll email you an invitation to set up your sign-in.

What we do

Everything your rental needs, handled.

From the first showing to the monthly statement, one small team looks after it.

Tenants

Find the right tenant

Pricing, listings, showings, and full screening: credit, income, employment and references.

Rent

Collect the rent

We track every payment and follow up right away if one is late.

Repairs

Handle maintenance

Repairs go to our network of trusted trades. Anything over $200 needs your approval first.

Reporting

Report clearly, every month

A monthly statement showing rent received, fees and every expense, with receipts. You'll always know where each dollar went.

Rules

Follow the rules

Leases and notices follow Ontario's Residential Tenancies Act.

Who we're for

Owners of one to a few rental units in Ottawa.

  • You live outside Ottawa and need someone you trust on the ground.
  • You're tired of late-night maintenance calls and chasing rent.
  • You want to know exactly where every dollar went each month.

How it works

  1. Free assessment

    Tell us about your unit and we'll tell you what it should rent for.

  2. Simple agreement

    One clear contract with no hidden fees.

  3. We take it from there

    You get a monthly statement, your own owner portal, and a direct line to us.

Pricing

Simple pricing. No surprises.

You only pay management fees on rent we actually collect. No hidden charges.

Most owners choose this

Full property management

7%of monthly rent collected, plus HST
  • Finding and screening tenants, at 50% of one month's rent (plus HST) when we place a new tenant
  • Rent collection and follow-up
  • Maintenance coordination through our trusted trades
  • Monthly owner statement with receipts
  • Regular inspections
  • Emergency contact for your tenants
  • Leases and notices that follow Ontario's rules
Get a free rental assessment

Tenant placement only

80%of one month's rent, plus HST

For owners who manage day to day themselves but need help finding a good tenant.

  • Rent price assessment
  • Listings and showings
  • Full screening: credit, income, employment and references
  • Lease signing, with first and last month's rent collected
  • Move-in inspection with photos
Get a free rental assessment

Own a building with 5 or more units? We'll prepare a custom quote.

Ask for a quote

How long is the contract?

One year, renewable. The notice terms are written in the agreement.

Who approves repairs?

You do, for anything over $200. Small urgent fixes under that are handled so your tenant isn't left waiting.

How do I get paid?

Each month, your rent minus our fee and any approved expenses is sent to you, together with a statement showing every amount.

Do you manage in Gatineau?

We focus on Ottawa. If your property is in Gatineau, contact us and we'll tell you honestly whether we can take it on.

About us

A small team that treats your property like our own.

Rent Ease Group started the practical way. Before REG existed, Romeo spent more than a year managing rental units hands-on: finding tenants, answering late-night calls and getting repairs done properly. Owners kept asking who could do the same for them, so we built a company around it.

We're deliberately small. When you call REG, you reach one of the partners who does the work. We'd rather manage fewer properties well than many properties badly.

Chief Operating Officer

Romeo Issa

Runs tenants and day-to-day operations. If your tenant has a question or a problem, Romeo is the one handling it.

Marketing and Technology

Emile Antoun

Runs owner communication, listings and REG's systems, including the monthly statements you'll receive.

Our trades

A network we trust

Plumbers, electricians and contractors we know personally, so repairs are done properly the first time.

Clear numbers

Every dollar in and out shows on your statement, with receipts.

Your approval first

No repair over $200 without your OK.

A real answer

You talk to a partner, not a ticket system.

Free rental assessment

What should your unit rent for?

Tell us about your property and we'll send you an estimated rent based on similar units nearby, plus an honest take on whether you need a property manager at all.

Or call 613-668-9718. Our email is management@renteasegroup.ca. We reply ourselves.

What to include

  • Your name and phone number
  • The property address or neighbourhood
  • Property type: condo, house, or a unit in a multi-unit building
  • Number of units, bedrooms and bathrooms
  • Is it rented now, vacant now, or vacant soon?
  • What you need: full management, tenant placement only, or not sure yet

For tenants

Living in a home managed by REG?

Your online Resident Center opens soon. Until then, email or call us.

Request a repair

Email management@renteasegroup.ca with a description and photos.

Pay rent

As set out in your lease. Questions about a payment? Email management@renteasegroup.ca.

Lease questions

Email management@renteasegroup.ca.

Emergency

Flood, no heat or fire risk: call 613-668-9718. For fire or danger to life, call 911 first.